After you restart your PC, your MP3 player should be recognized by your computer.If you get any greyed entries, right-click on them and select Uninstall. There, click View > Show hidden devices > +. In the search box, type cmd, and press Enter. The driver will be installed, and you will receive a Generic Volume option. The path of the selected driver will now appear in the previous window. Go to C: /windows/ inf, and select volsnap.inf > Open. Select Storage Volume > Next > Disk > Browse.The driver will be installed, and you will have an option called Device USB Mass Storage. The path of the selected driver will appear in the previous window.Then, go to C: /windows/inf, and select usbstor.inf > Open.
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